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AI agent development
Front desks miss calls during OPD. Enquiries arrive at midnight. Follow-ups get forgotten. An AI agent covers exactly those gaps — answering, qualifying, booking and reminding, using only the information your practice has approved.
Agents we build
01
Answers website, WhatsApp and Instagram enquiries in seconds — timings, location, procedures, fees, insurance — and escalates anything clinical to a human.
02
Collects name, phone, city and reason for visit, checks the OPD calendar and proposes real slots — then writes the booking into your system.
03
Asks structured pre-visit questions and flags red-flag symptoms for immediate human attention, so consultations start with the history already recorded.
04
Sends post-operative check-ins, medication and review reminders, and reports back which patients need a call from the nurse.
05
Reads uploaded reports, extracts the values the doctor asks for, and prepares a summary in the format your practice already uses.
06
Answers coverage questions, gathers pre-authorisation documents and chases what is missing before the patient is admitted.
How we build
An agent is only as trustworthy as what it is allowed to say. We build from a knowledge base you approve — treatment pages, fee lists, OPD timings, admission instructions — and constrain the agent to answer from that source, with a clear handover when it cannot.
Nothing clinical is invented, no diagnosis is offered, and every conversation is logged so you can read exactly what was said on your behalf.
Not ready for a full agent? Put the MagizAI live chatbot on your existing site first. It answers and captures leads from day one, and the same knowledge base carries over when you scale up.
Visit MagizAI.comQuestions
No. Agents are constrained to your approved content and are explicitly instructed to refuse diagnosis, dosage and prescription questions, handing those to your staff instead.
On hosting under your account, with access limited to people you name. Transcripts are exportable and deletable on request.
It removes the repetitive part — timings, directions, procedure questions, first-contact capture — so your staff spend their time on patients in front of them.
English, Hindi and Urdu reliably, with Kashmiri and other regional languages available. Patients are answered in the language they write in.
If your HIS, EMR or calendar has an API or export, usually yes. Where it does not, we run the agent alongside and deliver structured summaries by email or WhatsApp.
A chatbot with a trained knowledge base is typically live within two weeks. A booking or intake agent with system integration takes four to six.
Tell us the one task that eats your front desk's day. We will tell you honestly whether an agent should handle it.
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